Bayer’s Shady PR Firms: FleishmanHillard, Ketchum, FTI Consulting

Print Email Share Tweet

In the latest PR scandal to engulf Bayer, journalists at Le Monde reported May 9 that they obtained a “Monsanto File” created by the public relations firm FleishmanHillard listing a “multitude of information” about 200 journalists, politicians, scientists and others deemed likely to influence the debate on glyphosate in France. Le Monde filed a complaint with the Paris prosecutor’s office alleging that the document involved illegal collection and processing of personal data, spurring the prosecutor’s office to open a criminal probe. “This is a very important discovery because it shows there are objective strategies to silence strong voices. I can see they were trying to isolate me,” France’s former Environment Minister Segolene Royal, who is on the list, told France 24 TV.

“This is a very important discovery because it shows there are objective strategies to silence strong voices.”

Francois Veillerette, an environmentalist also on the list, told France 24 that it contained personal contact details, opinions and level of engagement in relation to Monsanto. “This is a major shock in France,” he said. “We don’t think this is normal.” Bayer has since admitted that FleishmanHillard drew up “‘watch lists’ of pro- or anti-pesticides figures” in seven countries across Europe, the AFP reported. The lists contained information about journalists, politicians and other interest groups. The AFP said it filed a complaint with a French regulatory agency because some of its journalists were on the list that surfaced in France.

Adding to Bayer’s PR troubles, AFP reported on May 18 that an employee of another PR firm was caught posing as a freelance journalist who worked for the BBC at the recent federal trial in San Francisco that ended with an $80 million judgment against Bayer. The woman, who was seen chatting up reporters about story ideas at the trial, did not disclose that she actually worked for FTI Consulting, a “crisis management firm” whose clients include Bayer and Monsanto.

In the wake of the “Monsanto File” revelations in France, Bayer apologized and said it suspended its relationship with the firms involved, including FleishmanHillard and Publicis Consultants, pending an investigation. “Our highest priority is to create transparency,” Bayer said. “We do not tolerate unethical behavior in our company.” However the PR companies Bayer relies upon, including FleishmanHillard and PR firms under the same corporate ownership, have histories of using underhanded tactics to promote and defend their clients – and they have done the same for Bayer.

Ketchum and FleishmanHillard hired to rehab image of GMOs

In 2013, the agrichemical industry tapped FleishmanHillard and Ketchum, both owned by Omnicom, to head up a PR offensive to rehabilitate the image of its embattled GMO and pesticide products. Monsanto selected FleishmanHillard to “reshape” its reputation amid “fierce opposition” to genetically modified foods, according to the Holmes Report. Around the same time, FleishmanHillard also became the PR agency of record for Bayer, and the Council for Biotechnology Information (CBI) — a trade group funded by Bayer (Monsanto), Corteva (DowDuPont), Syngenta and BASF — hired Ketchum public relations firm to launch a marketing campaign called GMO Answers.

Spin tactics employed by these firms included “wooing mommy bloggers” and using the voices of supposedly “independent” experts to “clear up confusion and mistrust” about GMOs. However, evidence surfaced that the PR firms edited and scripted some of the “independent” experts. For example, documents obtained by U.S. Right to Know show that Ketchum scripted posts for GMO Answers that were signed by a University of Florida professor who claimed to be independent as he worked behind the scenes with Monsanto on PR projects. A senior vice president at FleishmanHillard edited the speech of a UC Davis professor and coached her how to “win over people in the room” at an IQ2 debate to convince the public to accept GMOs. Ketchum also gave the professor talking points for a radio interview about a scientific study.

Academics were important messengers for industry lobbying efforts to oppose GMO labeling, reported the New York Times in 2015. “Professors/researchers/scientists have a big white hat in this debate and support in their states, from politicians to producers,” Bill Mashek, a vice president at Ketchum, wrote to the University of Florida professor. “Keep it up!”  The industry trade group CBI has spent over $11 million on Ketchum’s GMO Answers since 2013, according to tax records.

The spin has influenced journalists, according to the PR industry. In 2014, GMO Answers was shortlisted for a CLIO advertising award for “Crisis Management & Issue Management.” In this video, Ketchum bragged about how it nearly doubled positive media attention of GMOs and “balanced 80% of interactions”  on Twitter. Many of those online interactions are from accounts that appear independent and do not disclose their connection to industry’s PR campaign.

Although the Ketchum video claimed GMO Answers would “redefine transparency” with information from experts with “nothing filtered or censored, and no voices silenced,” a Monsanto PR plan suggests the company counted on GMO Answers to help spin its products in a positive light. The document from 2015 listed GMO Answers among the “industry partners” that could help protect Roundup from cancer concerns; in a “resources” section on page 4, the plan listed links to GMO Answers alongside Monsanto documents that could communicate the company message that “Glyphosate is not carcinogenic.”

This Ketchum video was posted to the CLIO website and removed after we called attention to it.

Omnicom’s FleishmanHillard and Ketchum: histories of deception

Why any company would put FleishmanHillard or Ketchum in front of efforts to inspire trust is difficult to understand, given their histories of documented deceptions. For example:

Until 2016, Ketchum was the PR firm for Russia and Vladimir Putin. According to documents obtained by ProPublica, Ketchum was caught placing pro-Putin op-eds under the names of “seemingly independent professionals” in various news outlets. In 2015, the embattled Honduran government hired Ketchum to try to rehabilitate its reputation after a multi-million dollar corruption scandal.

Documents leaked to Mother Jones indicate that Ketchum worked with a private security firm that “spied on Greenpeace and other environmental organizations from the late 1990s through at least 2000, pilfering documents from trash bins, attempting to plant undercover operatives within groups, casing offices, collecting phone records of activists, and penetrating confidential meetings.” FleishmanHillard was also caught using unethical espionage tactics against public health and tobacco control advocates on behalf of the tobacco company R. J. Reynolds, according to a study by Ruth Malone in the American Journal of Public Health. The PR firm even secretly audiotaped tobacco control meetings and conferences.

FleishmanHillard was the public relations firm for The Tobacco Institute, the cigarette industry’s main lobbying organization, for seven years. In a 1996 Washington Post article, Morton Mintz recounted the story of how FleishmanHillard and the Tobacco Institute converted the Healthy Buildings Institute into a front group for the tobacco industry in its effort to spin away public concern about the dangers of second-hand smoke. Ketchum also did work for the tobacco industry.

Both firms have at times worked on both sides of an issue. FleishmanHillard has been hired for anti-smoking campaigns. In 2017, Ketchum launched a spin-off firm called Cultivate to cash in on the growing organic food market, even though Ketchum’s GMO Answers has disparaged organic food, claiming that consumers pay a “hefty premium” for food that is no better than conventionally-grown food.

FTI Consulting: climate deception and more tobacco ties

FTI Consulting, the “crisis management” PR firm that works with Bayer and whose employee was caught impersonating a journalist at the recent Roundup cancer trial in San Francisco, shares several similarities with FleishmanHillard and Ketchum, including its use of covert tactics, lack of transparency and history of working with the tobacco industry.

The firm is known as a key player in ExxonMobil’s efforts to evade responsibility for climate change. As Elana Schor and Andrew Restuccia reported in Politico in 2016:

“Aside from [Exxon] itself, the most vocal resistance to the greens has come from FTI Consulting, a firm filled with former Republican aides that has helped unify the GOP in defense of fossil fuels. Under the banner of Energy in Depth, a project it runs for the Independent Petroleum Association of America, FTI has peppered reporters with emails that suggest “collusion” between green activists and state AGs, and has raised questions over InsideClimate’s Rockefeller grants.”

FTI Consulting employees have been caught impersonating journalists before. Karen Savage reported in January 2019 in Climate Liability News, “Two public relations strategists representing Exxon recently posed as journalists in an attempt to interview an attorney representing Colorado communities that are suing Exxon for climate change-related damages. The strategists—Michael Sandoval and Matt Dempsey—are employed by FTI Consulting, a firm long linked with the oil and gas industry.” According to Climate Liability News, the two men were listed as writers for Western Wire, a website run by oil interests and staffed with strategists from FTI Consulting, which also provides staff to Energy In Depth, a pro-fossil fuel “research, education and public outreach campaign.”

Energy In Depth presented itself as a “mom and pop shop” representing small energy providers but was created by major oil and gas companies to lobby for deregulation, DeSmog blog reported in 2011. The Greenpeace group uncovered a 2009 industry memo describing Energy In Depth as a “new industry-wide campaign… to combat new environmental regulations, especially with regard to hydraulic fracturing” that “would not be possible without the early financial commitments” of major oil and gas interests including BP, Halliburton, Chevron, Shell, XTO Energy (now owned by ExxonMobil).

Another feature in common with all these firms is their tobacco industry ties. FTI Consulting has “a long history of working with the tobacco industry,” according to Tobacco Tactics.org. A search of the UCSF Tobacco Industry Documents library brings up over 2,400 documents relating to FTI Consulting.

More on Bayer’s recent PR scandals

Coverage in French:

Coverage in English:

GMO Answers is a Crisis Management PR Tool for GMOs & Pesticides

Print Email Share Tweet

Update May 2018: Tax records show that the Council for Biotechnology Information, a chemical industry trade group, paid Ketchum public relations firm more than $11 million from 2013-2016 to to run GMO Answers. In a 2015 Monsanto PR plan, Monsanto named GMO Answers as one of the “industry partners” it planned to engage to discredit a report about glyphosate cancer concerns from the World Health Organization’s cancer research panel, see “Monsanto Relied on These Partners to Attack Top Cancer Scientists” (5/31/18).

ketchum gmo answers

By Stacy Malkan

GMO Answers is billed as a forum where consumers can get straight answers from independent experts about genetically engineered foods, and some journalists take it seriously as an unbiased source. But the website is a straight-up industry marketing tool to spin GMOs in a positive light.

Evidence that GMO Answers is a crisis-management propaganda tool that lacks credibility:

1) GMO Answers was created as a vehicle to sway public opinion in favor of GMOs. Soon after Monsanto and its allies beat back the 2012 ballot initiative to label GMOs in California, Monsanto announced plans to launch a new public relations campaign to reshape the reputation of GMOs. They hired the public relations firm FleishmanHillard (owned by Omnicom) for a seven-figure campaign.

As part of the effort, the PR firm Ketchum (also owned by Omnicom) was hired by the Council for Biotechnology Information – funded by Monsanto, BASF, Bayer, Dow, Dupont and Syngenta – to create GMOAnswers.com. The site promised to clear up confusion and dispel mistrust about GMOs using the unedited voices of so-called “independent experts.”

But how independent are those experts?

The website hews to carefully crafted talking points that tell a positive story about GMOs while downplaying or ignoring the health and environmental risks. For example, when asked if GMOs are driving up the use of pesticides, the site offers a convoluted no, despite peer-reviewed data showing that, yes, in fact, they are.

“Roundup Ready” GMO crops have increased use of glyphosate, a probable human carcinogen, by hundreds of millions of pounds. A new GMO/pesticide scheme involving dicamba has led to the destruction of soybean crops across the U.S., and the FDA is bracing this year for triple the use of 2,4-D, an older toxic herbicide, due to new GMO crops that are engineered to resist it. All of this is nothing to worry about, according to GMO Answers.

Questions about safety are answered with false statements such as “every leading health organization in the world stands behind the safety of GMOs.” We found no mention of the statement signed by 300 scientists, physicians and academics who say there is “no scientific consensus on GMO safety,” and we received no answers to questions we posted about the statement.

Examples have since come to light that Ketchum PR scripted some of the GMO answers that were signed by “independent experts.”

2) As further evidence the site is a spin vehicle: In 2014, GMO Answers was shortlisted for a CLIO advertising award in the category of “Public Relations: Crisis Management & Issue Management.”

3) And the PR firm that created GMO Answers boasted about its influence on journalists. In a video posted to the CLIO website, Ketchum bragged that GMO Answers “nearly doubled positive media coverage of GMOs.” The video was removed after U.S. Right to Know called attention to it, but we saved it here.

Why reporters would trust a marketing vehicle designed by Ketchum as a reliable source is difficult to understand. Ketchum, which until 2016 was the PR firm for Russia, has been implicated in espionage efforts against nonprofits concerned about GMOs. Not exactly a history that lends itself to dispelling mistrust.

Given that GMO Answers is a marketing tool created and funded by companies that sell GMOs, we think it’s fair game to ask: Are the “independent experts” who lend credibility to the website – several of whom work for public universities and are paid by taxpayers – truly independent and working in the public interest? Or are they working in league with corporations and public relations firms to help sell the public a spin story?

In search of these answers, U.S. Right to Know submitted Freedom of Information Act requests seeking the correspondence of publicly funded professors who write for GMOAnswers.com or worked on other GMO promotion efforts. The FOIA’s are narrow requests that cover no personal or academic information, but rather seek to understand the connections between the professors, the agrichemical companies that sell GMOs, their trade associations and the PR and lobbying firms that have been hired to promote GMOs and fight labeling so we’re kept in the dark about what we’re eating.

Follow the results of the U.S. Right to Know investigation here.